Warren

I have been part of a technical support group since I joined the call center ind

25 ID PROOF
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.41/hour ($600.00/month)

Degree in Bachelor of Science in Computer Science

Last Active

October 9th, 2010 (5180 days ago)

Member Since

October 9th, 2010

Profile Description

As a technical support representative, I have honed my skills in computer hardware troubleshooting and basic operating systems troubleshooting.
Computer hardware troubleshooting includes tear down of computer, removing/re-seating of internal computer parts and checking for part functionality. While basic operating system troubleshooting includes re-installation of the whole operating system, re-installation of the different drivers needed by the computer, changing the settings and configuration of internet browser and assisting customers in setting their login profiles.
As a Team Leader/Manager,
I learned to find ways to motivate my team to be productive everyday, to address my agents' areas for improvement and to re-enforce their positive behavior in the work place. I also managed to adapt myself in the different approaches in coaching an agent. As a Team Manager, we have to make sure that our agents hit their individual target, so as a team, we'll hit the targets given by our clients.
Overall, being in this industry, I have acquired the skill of giving the best customer service possible

Top Skills

Other Skills

Basic Information

Age
24
Gender
Male
Website
Sign Up with Pro Account to View
Address
Tests Taken
None
Government ID
Sign Up with Pro Account to View

“The best hire that I've ever made. ”

Timothy Schucker

SEE MORE REAL RESULTS

“We're super thrilled to have found her!”

- Laurie Stephens

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »