Hi, I’m
For over a decade, I’ve worked across IT support, customer service, and operations, combining my leadership experience with my passion for automation and marketing technology.
I design systems that connect CRMs, automate workflows, and power marketing funnels that convert — using tools like GoHighLevel, Zapier, Make, and n8n.
Alongside automation, I’ve built strong skills in digital marketing, including:
Digital strategy development and audience targeting
Website creation and optimization
SEO, Google Ads, and
Email
Content strategy, analytics, and organic community growth
My goal is to help businesses work smarter and market better — building systems that drive measurable results while giving teams the time to focus on what truly matters.
Experience: 5 - 10 years
Experience: 1 - 2 years
• Implemented strategies to ensure agents' understanding and compliance with the company’s objectives, performance standards, and policies, fostering a high-performance culture. • Monitored and evaluated agent performance, providing targeted learning and coaching opportunities, resulting in continuous improvement and corrective action when necessary. • Drove continuous improvement through trend reporting analysis and metrics management, enhancing overall call center efficiency and effectiveness.
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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