Customer Support & Sales Representative | 5+ Years Remote Experience | CRM, Rete

Content creator skilled in developing public-facing videos, graphics, and social media posts that align with brand voice and visual standards. Delivers high-quality content on schedule while maintaining consistency across platforms. Analyzes engagement metrics to refine strategy, optimize performance, and increase reach, visibility, and audience interaction.

Cold calling and customer engagement professional with strong communication and problem-solving skills. Responds to customer inquiries across phone, chat, email, and social media with speed and professionalism. Provides accurate product information, order and account support, and basic troubleshooting while maintaining a customer-first approach. Resolves issues efficiently to drive satisfaction and retention, documents all interactions thoroughly, and escalates complex cases when needed. Adheres to company policies and service standards while building positive, trust-based relationships through clear and courteous communication. Supports daily operations through diligent follow-up and administrative coordination.

Results-driven Sales Representative with expertise in both inbound and outbound sales and a strong track record of customer acquisition. Proven ability to convert leads, manage full sales cycles, and consistently exceed revenue targets. Skilled at building lasting client relationships, identifying customer needs, and delivering tailored solutions that drive value and satisfaction. Combines persuasive communication with strategic follow-up to grow pipelines, close deals efficiently, and support long-term account retention.

Social media manager experienced in handling official Facebook pages for government units as well as managing social media and virtual support for US-based private clients. Creates, schedules, and monitors content to ensure timely, consistent, and brand-aligned communication. Engages with the community by responding to messages and comments professionally, fostering trust and positive public interaction. Provides dependable virtual assistance to support daily operations, coordinate tasks, and maintain clear, organized communication across teams and clients.