Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $6.62/hour ($1,280.00/month)

Bachelors degree

Last Active

July 4th, 2026 (5 days ago)

Member Since

April 24th, 2023

Profile Description

*Handling patient’s appointment in the clinic, receiving calls for inquiries, changing account
information, accepting and compiling medical documents, accepting payments, filing claims to
insurances.
*Processing orders and transactions, revolving issues and basic trouble shooting, Technical
problems, providing pro-active customer outreach, handling customer complaints.
*Correspond with customers to resolve billing concern, and queries. Evaluate and analyze and
verify dates of service and billed amounts.
Receive orders from customers and inquiry calls.
Record, encode and update databases from the information that the customer gives.
Promote and recommend products and services.
*Specialist dealing with customers calls to inquire about their current plan, data usage and their
bills. Taking calls/providing solutions to customer concern. Activating new mobile phone and
etc. Resolve all accounts within give time frame. Collaborate with other departments to cater
customer needs. Processing adjustment if applicable, Bills breakdown.
Saving customers who wants to cancel their account.
*The Job covers Cable TV boxes, High Speed Internet, router,
And wireless settings and Home Phone Service. Offers wireless devices
Changing account information. Help develop strong relationships with their clients and
customers by answering customer questions, help them to understand unexpected bills, billing
inquiries, basic technical issue such as but not limited to no internet connection on their home
Wi-Fi. Respond to complex concerns/issues of the customers.