With four years of combined experience as a Listing Coordinator, Executive Assistant, and Guest Relations Support VA in the short-term rental industry, I’ve developed a strong foundation in operations, customer service, and administrative support. I specialize in managing property listings, supporting founders and leadership teams, coordinating cross-department tasks, and ensuring seamless guest communication.
My background includes handling property onboarding, preparing appraisals, maintaining accurate documentation, and managing reviews and disputes with professionalism. I’m committed to creating efficient workflows, delivering exceptional service, and consistently contributing to high satisfaction ratings.
Driven, adaptable, and detail-oriented, I thrive in fast-paced environments and enjoy helping businesses operate smoothly and effectively. I’m passionate about continuous improvement and always aim to exceed expectations in every role I take on.
Experience: 2 - 5 years
Making sure listings are synced to all softwares (Guesty, Breezeway, etc) Updating existing listings when needed Familiar with Guesty, Breezeway, Wheelhouse, Trip.com, Booking.com, Rentals United , Vrbo, Enso Connect Assist with administrative tasks to support our property management team as needed
Experience: 2 - 5 years
As a Listing Coordinator, I have developed strong data entry skills through the consistent creation and management of property listings across multiple platforms. I ensure all property details—such as descriptions, amenities, pricing, availability, policies, and images—are accurately entered and meticulously reviewed before publishing. My attention to detail helps prevent errors and ensures listings are optimized for visibility and clarity. I’m proficient in using listing platforms and property management systems, and I maintain consistency and accuracy even when managing high volumes of data across different channels.
Experience: 1 - 2 years
Support report generation and various administrative tasks Collaborate closely with the founder to oversee daily operations Prepare property appraisals for owners inquiring about management services Develop monthly newsletters and blog posts Submit the company’s monthly updates to the entire team
Experience: 2 - 5 years
Guest Communication: Manage guest inquiries, reservations, and overall experience. Problem-Solving: Address guest issues and operational challenges proactively. Owner Support: Keep property owners informed, address concerns, and coordinate maintenance. Coordination: Work with cleaning, maintenance, vendors, and team members to ensure readiness. Administration: Handle scheduling, documentation, reporting, and data entry. Familiar with Guesty, Airbnb , Buildium , Monday.com, Booking.com, Vrbo, Canva, Google Workspace, Asana, Slack , Breezeway Manage reviews and handle disputes when necessary Updating existing listings when needed
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