I have been in the BPO industry for more than 10 years and my job post has been a mixture of Customer Service and Technical Support for Internet Service Providers. The most recent job that I had was a remote job for more than 2 years. I started as Customer Service Representative and moved up as Fraud Specialist and Dropship Processor
Over the years I have developed impeccable phone manners and an ability to calm agitated or distressed customers. I am accustomed to working in a competitive setting and have practiced myself to multitask to cater all tasks at hand in a timely manner.
Experience: 5 - 10 years
For more than a year, I handle dropshipping orders with different companies
Experience: Less than 6 months
Experience: 5 - 10 years
Handle international clients for different accounts as customer service and technical support.
Experience: 2 - 5 years
Experience: 5 - 10 years
Technical support for international clients. Majority is for ISP accounts.
Experience: 5 - 10 years
Experience: 1 - 2 years
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