To leverage my accumulated years of experience in customer
service. Aiming to contribute strategic insights and process
optimization skills to a dynamic team, fostering business
growth and personal development.
Experience: 2 - 5 years
During my nearly 3 years of working with Healthcare accounts, I handled inbound and outbound calls from patients seeking to schedule appointments to see a doctor. Additionally, I assisted patients and providers by checking benefits and eligibility, as well as verifying claim, appeal, and authorization statuses. In my most recent role, I worked with healthcare insurance, scheduling appointments for sales representatives to renew their insurance and ensuring that their information was current.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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