With 8 years of customer service expertise, including 4 years mastering PayPal disputes and 2 years driving success in eCommerce, I bring a well-rounded skill set. Specializing in the Shopify fashion niche for the UK market, I understand the ins and outs of online retail—from handling customer concerns with precision to leading a team of CSRs. Whether it's enhancing customer experience, reducing chargebacks, or improving dispute rate, I'm here to help businesses thrive.
Let's connect. :)
Experience: 5 - 10 years
Experience: 5 - 10 years
I've been a customer service specialist for the last 6 years handling US Telco account and been PayPal fraud analyst.
Experience: 2 - 5 years
Working for the Australian VEU program as a lead generation specialist.
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