Detail-oriented Social Media Evaluator with experience assessing product pages for quality, relevance, and user engagement. From September 2023 to March 2025, I analyzed digital content and provided actionable insights to enhance the overall user experience and platform performance.
Customer Support Representative at Comcast from March 2022 to August 2023, specializing in resolving technical issues related to cable, phone, and internet services. Handled customer inquiries with professionalism, ensuring satisfaction through clear communication and effective problem-solving.
Customer Service Representative at Sprint from January to June 2017, providing responsive support for mobile-related inquiries and technical issues. Focused on delivering clear solutions and maintaining a positive customer experience.
Experience: 6 months - 1 year
Worked as a Social Media Evaluator at CrowdGen (formerly Appen), assessing content for quality and relevance. Provided insights to improve user engagement and ensure platform standards were met through detailed content analysis.
Experience: 1 - 2 years
Experienced in providing customer support across phone, internet, and mobile services. Skilled in handling inquiries, resolving technical issues, and ensuring customer satisfaction through clear communication and efficient problem-solving.
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