Customer Support Specialist, Email Marketing Assistant, Newsletter Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.25/hour ($818.18/month)

Bachelors degree

Last Active

June 26th, 2026 (yesterday)

Member Since

April 14th, 2023

Profile Description

Hi! I’m Anne. Before jumping into the freelance world, I spent my time as a Customer Support Specialist for two major U.S. telecommunications companies handling everything from billing and upselling to technical troubleshooting. I also served as a Quality Auditing Specialist for a U.S. utility firm, where I learned the importance of precision and high standards.

While my background is rooted in operations and support, my real passion lies in the creative side of business. I am now focusing on design-driven roles, specifically Newsletter Creation and Email Marketing Strategy, helping brands build meaningful connections with their audience

My Expertise

Newsletter Design & Curation: Specializing in Beehiiv and GHL<8efe80624d780eba0c6493ec45140364>;<8efe80624d780eba0c6493ec45140364>Email Marketing & Strategy:
Scheduling email campaign launch.
Customer & Technical Support: Expert in billing, refunds, and order tracking.
Quality Assurance & Auditing: Ensuring processes are accurate and efficient.
Outreach & Sales: Experience in cold calling, email outreach, and appointment setting.
Virtual Admin & Logistics: Skilled in data entry, keyword search, and invoicing via Xero.
Social Media Management: Creating and scheduling content across platforms.


Tools I Use Daily

Design & Marketing: Beehiiv, GHL, Canva, AI tools ( Grock, ChatGPT, Gemini)

CRM & Communication: Salesforce (C360),Dialpad, Slack, Gmail, and Live Engage.

Operations: Xero, Function Tracker, Asana, ---------- , and Typeform.

Office Suite: MS Word, Excel, and Office 365.