As a dedicated Mortgage Broker Assistant working remotely from the Philippines since February 2024, I currently support an Australia-based mortgage broker with a strong commitment to excellence and efficiency. My professional journey includes over a decade of experience at BDO Unibank Inc., where I served as a Service Officer for 2 years and a Client Service Associate for 8 years.
My background has equipped me with exceptional skills in client relations, problem-solving, and financial services. Known for being hardworking, resourceful, and eager to learn, I thrive in a remote work environment by leveraging my ability to work collaboratively across different time zones. As a proactive team player, I am dedicated to delivering high-quality service and contributing to our team's success.
Experience: 5 - 10 years
Office and Administration skills are fundamental in any organization. They involve a range of tasks such as organizing data, managing files, answering phone calls, scheduling appointments, and providing customer service. With my experience in Office and Administration, I can help ensure that your business operations run smoothly and effectively. I possess strong organizational skills and attention to detail, which allow me to handle multiple tasks simultaneously and prioritize them according to their importance.
Experience: Less than 6 months
With training in calendar management, I'm equipped to keep your schedule running smoothly. Whether scheduling appointments, editing calendars, or prioritizing tasks, I'm committed to optimizing your schedule for maximum efficiency. I'm comfortable with various calendar management tools and quick to learn new ones, ensuring that your calendar stays organized and on track.
Experience: Less than 6 months
Trained in email management and quick to adapt, I'm ready to put my skills to work. With the ability to handle high volumes of emails, sort and prioritize messages, and maintain clear communication, I'm confident in my ability to keep your inbox organized and under control. Whether using familiar systems or learning new ones, I'm committed to getting the job done efficiently and professionally.
Experience: Less than 6 months
New to transcription but trained in the art, I'm eager to put my skills to the test. With attention to detail and commitment to accuracy, I'm confident in my ability to provide high-quality transcripts. Let me prove that even as a newcomer, I can be a transcription pro.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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