I've been working as a tech support for 4 years. we are handling Tv related issue both for residential and motor homes. I was also trained as a Quality analyst . I also work as A part of a Global expert it's like an SME's we trained Aspirants call center agents. I am currently handling a team under for phone service I have 18 agents.
• Dedication to ethical standards and the ability to help encourage ta busy, high-pressure workplace
• Experience scheduling both production deadlines and the man-hours for complex production projects
Strong talent management and hiring abilities
• Excellent communication skills (bilingual Filipino/English)
• I completed a Senpai training for a post of a Quality
• I also become a part of the training team, they call as the Global Experts. We are the one who trained call center aspirants on a one on one session for 2 weeks.
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