Customer-focused Remote Assistant seeking to provide efficient remote support by resolving inquiries, assisting customers and delivering excellent service. Committed to maintaining professionalism, responsiveness and customer satisfaction.
Experience: 6 months - 1 year
With hands-on experience as a Customer Advocate in healthcare, I have consistently provided compassionate support to members, guiding them through their benefits, coverage, and plan options. I specialize in addressing inquiries, resolving issues, and ensuring members understand their healthcare services clearly. My approach is centered on empathy, effective communication, and problem-solving, always striving to enhance member satisfaction and ensure they have a seamless experience with their healthcare plans.
Experience: 1 - 2 years
I possess strong skills in office and administration, including expert proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). I excel at managing schedules, handling correspondence, organizing files, and ensuring smooth daily operations. My attention to detail and ability to use Microsoft Office effectively help streamline tasks and enhance productivity.
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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