Hello! I'm Joanne, a reliable and detail-oriented Virtual Assistant with experience in administrative support, customer service, online research, CRM management, and e-commerce support.
My previous experience as an Executive Virtual Assistant gave me hands-on experience in
I also have experience in customer service, inventory management, and business operations, allowing me to communicate professionally with clients, manage records accurately, and provide dependable support. In addition, I create simple marketing materials, presentations, and social media graphics using Canva.
Here are some of the tasks I can help you with:
• Administrative Support
•
• Data Entry
• Online Research
• CRM Management (HubSpot)
• Shopify Product Listing & Inventory Updates
• Customer Support
• File & Document Organization
• Spreadsheet Management
• Canva Graphics & Presentations
I'm proficient in Microsoft Office, Google Workspace, Notion, HubSpot CRM, Shopify, Canva, and other productivity tools. I also have academic experience using AutoCAD, SketchUp, and Revit, which allows me to support architecture, construction, and real estate-related businesses when needed.
I am organized, adaptable, eager to learn, and committed to delivering quality work. I'm looking for a long-term opportunity where I can grow professionally while helping businesses operate more efficiently.
You can contact me via
Thank you for visiting my profile. I look forward to working with you!
Experience: Less than 6 months
Responded to customer inquiries, resolved concerns, processed transactions, and provided product information.
Experience: Less than 6 months
Assisted with scheduling, documentation, data organization, file management, and other administrative tasks to support business operations.
Experience: 5 - 10 years
Experienced using Google Docs, Sheets, Drive, and Calendar for collaboration, file management, and administrative tasks.
Experience: Less than 6 months
Entered, updated, and maintained accurate information in spreadsheets, documents, and digital records.
Experience: 2 - 5 years
Designed presentations, marketing materials, social media graphics, and simple visual content using Canva.
Experience: 6 months - 1 year
Researched products, market trends, and business information to support decision-making and administrative projects.
Experience: 1 - 2 years
Provided administrative support, online research, email management, documentation, and project coordination to help maintain efficient daily business operations.
Experience: Less than 6 months
Familiar with organizing schedules, coordinating activities, and maintaining organized calendars and timelines.
Experience: 6 months - 1 year
Assisted with product listings, inventory updates, pricing, and maintaining accurate product information.
Experience: 6 months - 1 year
Managed business email communications, drafted messages, organized correspondence, and coordinated follow-ups.
Experience: 1 - 2 years
Created and edited short-form videos with basic transitions, text, and visual enhancements.
Experience: 5 - 10 years
Google Sheets Organized and managed spreadsheets for tracking information, data entry, and reporting. Google Docs Created, edited, and formatted documents for business communication and documentation.
Experience: 2 - 5 years
Used Notion to organize information, manage tasks, and keep project documentation structured.
Experience: 6 months - 1 year
Organized, maintained, and updated digital files, spreadsheets, and business documents for easy access and accuracy.
Experience: 6 months - 1 year
Supported daily business activities by managing communications, organizing information, conducting research, and assisting with administrative tasks.
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