I don’t just manage calendars; I serve as the strategic operational backbone for high-growth executives across the US, New Zealand, and Australia. With over 7 years of experience, I specialize in translating complex project requirements into streamlined workflows, eliminating administrative friction, and protecting executive focus across multiple time zones.
By blending an advanced background in structured communication (Bachelor of Secondary Education, Major in English) with modern automation and CRM tools, I bridge the gap between high-level business strategy and flawless day-to-day execution.
Areas of Strategic Impact
•Calendar & Inbox Mastery (Multi-Zone Logistics): Expert in auditing, restructuring, and gatekeeping complex schedules across shifting time zones to eliminate scheduling conflicts and boost executive workflow efficiency by 20%.
•Operations & Project Coordination: Facilitating seamless asynchronous communication between global teams and C-suite stakeholders, keeping remote project pipelines aligned with business growth targets.
•Process Mapping & SOP Development: Accelerating team capacity and employee ramp-up time (by up to 30%) through the independent creation, design, and standardization of comprehensive client and employee onboarding workflows.
•Executive Briefings & KPI Reporting: Saving leadership 10+ hours weekly by compiling, analyzing, and translating raw platform data into structured, actionable executive summaries.
•CRM Administration & Tech Automation: Designing automated workflows and optimizing digital storefront operations to reduce manual overhead and drive business continuity.
Core Tech Stack & Ecosystems
•Administrative & CRM: Google Workspace, MS Office 365, HubSpot, Salesforce, GoHighLevel, Zoho, Klaviyo.
•Project Management: Asana, ClickUp, Notion, Trello,
•Operations & Automation: Zapier,
•AI & Communication: Claude AI, ChatGPT, Zoom, Microsoft Teams, Mailchimp.
Whether you need a proactive partner to step into ambiguity, build out your company's SOPs, or fully manage your operational logistics, I ensure your business runs smoothly even while you sleep.
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
• Optimized executive workflow efficiency by 20% by auditing and restructuring Google Calendar and CRM systems to prioritize high-value deliverables and eliminate scheduling conflicts. • Reduced project delivery bottlenecks by 15% by serving as the primary liaison and facilitating seamless asynchronous communication between global teams and C-suite stakeholders. • Accelerated employee ramp-up time by 30% through the independent development, design, and standardization of comprehensive client and employee onboarding documentation. • Minimized operational overhead by managing international travel arrangements, booking flights/accommodation, and coordinating complex, cost-effective travel logistics and managing detailed executive itineraries across shifting time zones. • Contributed to a 12% increase in team capacity by assisting the HR department with recruitment workflows, resume vetting, and interview coordination for top-tier talent.
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
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