Cum Laude graduate in BS Entertainment Multimedia Computing from West Visayas State University with 5+ years of experience in customer service, content moderation, risk management, account support, and project management.
XTEND OPS (Plenty of Fish) – Moderator (1 year 9 months | July 2023 – March 2025)
Maintained platform integrity by monitoring user interactions, resolving issues, and enforcing community guidelines.
EXL – Healthcare Associate (1 year 2 months | February 2022 – March 2023)
Provided healthcare support services with accuracy, care, and attention to detail.
INSPIRO – Customer Representative (1 year 11 months | February 2020 – January 2022)
Handled calls and chats, resolving customer concerns with empathy and efficiency.
Philippine Statistics Office (PSO) – Enumerator/Coder (6 months | June 2020 – November 2020)
Collected, verified, and encoded government research data.
ADA Asia – Project Manager (10 months | January 2024 – October 2024)
Led cross-functional projects and ensured timely delivery of outputs.
TDCX Malaysia – Risk Account Specialist (3 months | January 2026 – April 2026)
Monitored accounts for risk and compliance issues, investigated suspicious activity, and ensured platform security and policy compliance.
Experience: Less than 6 months
In project management, I have developed a comprehensive skill set that encompasses planning, executing, and overseeing projects to ensure they are completed on time, within scope, and on budget.
Experience: 1 - 2 years
, I have developed a robust skill set to ensure online communities remain engaging, safe, and respectful.
Experience: 2 - 5 years
In Excel, project management involves using various functions and features to organize, track, and analyze project data.
Experience: 2 - 5 years
I have honed a wide range of skills and practices to ensure exceptional customer experiences and effective resolution of issues.
Experience: 1 - 2 years
I have gained significant experience and developed a set of skills that help me effectively reach out to potential clients and generate leads.
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.