Admin Assistant and Customer Support

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

Associates degree

Last Active

June 26th, 2026 (yesterday)

Member Since

March 26th, 2023

Profile Description

WORK EXPERIENCE
Results CX PH| Training Proctor |August – December 2025- Project based.• Monitor and assist trainees during onboarding and virtual training sessions.• Track attendance, participation, and performance.• Support trainers with logistics, materials, and technology setup.• Enforce compliance with company policies and code of conduct during training.• Provide feedback to trainers and leadership regarding trainee progress or issues.• Ensure training facilities and systems are ready and functioning.

Xeron Clinical Laboratory | Remote Lab Associate | 2023–2024• Provided customer service via email and phone.• Assisted providers and patients with portal navigation.• Managed faxing, lab results, and resolution forms.• Handled invoice management, QuickBooks entries, and supply updates.• Coordinated driver dispatch and quality assurance.• Generated daily/weekly reports and communicated with sales reps/vendors.• Conducted applicant interviews and supported HR/admin tasks.

Nowcom Global LLC (Westlake Financial Services) | Verification Specialist & Customer Support | 2021–2023• Conducted customer interviews and outbound calls for verification.• Verified client and employment information to ensure authenticity and prevent fraud.• Coordinated with HR departments and insurance providers to validate details.• Assisted dealerships with loan applications and submissions.• Guided dealerships on documentation requirements and processed application updates.• Reviewed and verified documents submitted by dealerships for accuracy and completeness.• Handled customer service concerns, payments, disputes, and complaints with professionalism and efficiency.

Alta Resources PH | Member Services (Blue Cross Blue Shield & CFNA by Bridgestone) | 2017–2021• Member services representatives.• Assisted license sales agent during open enrollment.• Assisted providers with insurance verification.• Handled cancellation/reinstatement and dispute resolution.• Supported online account setup and troubleshooting.

CFNA• Processed new credit card application.• Supported affiliated stores with approval.• Assisted customers with payments, billing issues and complaints.

Tech Mahindra LTD. | Technical & Customer Service Representative | 2015–2017• Resolved customer issues related to internet, mobile, and billing.• Provided device setup, troubleshooting, and configuration support.