Results-driven Client Success and Operations professional with proven experience managing 20+ client accounts and supporting 60+ staff across diverse roles. Skilled in performance management, employee relations, client escalation handling, and cross-functional coordination to drive operational excellence. Strong leader with a track record of improving team productivity, aligning goals with business objectives, and fostering long-term client relationships. Recognized for delivering strategic solutions, ensuring compliance, and maintaining high client satisfaction.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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