Mary

Technical Support Engineer | Customer Service Representative

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.02/hour ($960.00/month)

Bachelors degree

Last Active

June 3rd, 2026 (9 days ago)

Member Since

March 25th, 2023

Profile Description

I am a flexible Technical Support Engineer with 11 years of experience helping clients maintain smooth operations. Expertise in handling guest complaints and resolving technical issues related to internet issues. Experienced in providing comprehensive technical support to users and resolving complex technical issues. 
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. 
Knowledgeable and dedicated customer service professional with extensive experience in BPO industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Top Skills

Customer Support » Technical Support

Experience: 5 - 10 years

Experienced in network configuration and troubleshooting with a strong background in managing routers, switches, and firewalls. Proficient in diagnosing connectivity issues, optimizing performance, and implementing VLANs and VPNs. Skilled in using diagnostic tools like Wireshark and ping, and known for delivering prompt end-user support and maintaining network security. Proven ability to enhance network reliability and reduce downtime.

Office and Administration » Email Management

Other Skills

Real Estate » Appointment Setting

Office and Administration » Data Entry

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
32
Gender
Female
Website
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Address
General Santos City, South Cotabato
Tests Taken
IQ
Score:  121
English
C1(Advanced)
Government ID
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