Medical Virtual Assistant & General Virtual Assistant with 3+ years of U.S./Australian healthcare experience and a solid background in administrative support, data management, and client coordination. Skilled in insurance verification, patient intake, claims & billing support, prior authorizations, appeals, appointment scheduling, data entry, reporting, and CRM/EMR tools.
Experience (9+ yrs):
* Medical Administrative, Billing & Payroll Assistant (7-mos): Occupational, Physical & Speech Therapy Clinic
* Healthcare CSR (2-yrs 2-mos): Benefits & eligibility checks, claims review & follow-ups, billing support, PA/referral handling, medical HIPAA-compliant documentation
* Administrative VA & Treasury Supervisor (8-mos): Data entry, spreadsheets, reporting, calendar/email management, payment tracking, reconciliation
* Freelance Translator (2-yrs 8-mos): Accurate English-Tagalog translation of general and healthcare-related content, ensuring clear formatting and consistent terminology
* Printing & Administrative Assistant (3-yrs 6-mos): High-volume document formatting, client coordination, proofreading, multimedia editing, clerical support
Proficient in Athenahealth, Elation, eClinicalWorks, DrChrono, Raintree, Halaxy, Availity, Salesforce, Google Workspace, Excel, OneNote, RingCentral, Zoom, and other admin/communication tools.
Reliable, detail-oriented, fast-learning, and committed to delivering accurate, organized, and efficient support for both healthcare practices and growing businesses.
Experience: 1 - 2 years
Claims review/reprocessing, benefits verification, premium billing, appointment scheduling, appeals/complaints handling, & prior authorizations
Experience: 5 - 10 years
6-yrs & 2-mos work experience Typing Speed: 89 WPM (100 Accuracy)
Experience: 2 - 5 years
Has lifetime Canva pro, been using for 4-yrs & 2-mos already.
Experience: 6 months - 1 year
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
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Samori Coles
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