Graphic Artist/Customer Service/Virtual Assistant'

Overview

Looking for full-time work (8 hours/day)

at $7.43/hour ($1,440.00/month)

Bachelors degree

Last Active

July 22nd, 2026 (yesterday)

Member Since

February 10th, 2016

Profile Description

Dedicated Graphic Artist with over 11 years of experience specializing in producing print-ready files for the e-commerce and promotional products industry. My expertise includes recreating, refining, and laying out customer-provided artwork and logos to meet precise technical specifications and branding requirements. I also prepare proofs and mockups to help customers review and approve layouts before production.

I ensure that every design meets strict printing standards and production methods, including screen printing, laser etching, embroidery, gauntlet press, autopress, pad printing, UV DTF, digital UV, direct UV printing, and heat transfers. My responsibilities include preparing and reviewing accurate proofs and mockups with the correct imprint color, size, and placement to ensure design accuracy before final processing.

I also have strong experience communicating with customers through email, providing clear and professional messages when sending proofs and mockups. I effectively explain design details, respond to customer inquiries, and handle requested revisions promptly. I am receptive to customer feedback and work closely with them to make the necessary adjustments, ensuring the final artwork meets their expectations while maintaining production and branding requirements.

With a sharp eye for detail and a strong understanding of various printing techniques, I take pride in maintaining high-quality output and ensuring smooth order processing from start to finish.

Additionally, I bring 2 years of BPO Customer Service experience, which has strengthened my communication skills, enhanced my understanding of client needs, and improved my ability to deliver effective solutions. This combination of technical expertise and customer service allows me to bridge the gap between precise design execution and customer satisfaction.

Skills and Capabilities

Graphic Design & Artwork Production
• Recreating, refining, and vectorizing logo artwork into clean, scalable vector formats suitable for professional production.
• Preparing print-ready artwork files that meet strict technical and production requirements.
• Creating detailed customer proofs and product mockups to accurately present layout, imprint size, placement, and colors for approval.
• Developing advertisement proofs and branded designs while ensuring compliance with required brand guidelines and school colors.
• Providing expert layout and aesthetic recommendations to improve the visual impact of client-submitted artwork when applied to promotional products.
• Consulting with clients to adapt, refine, or reimagine existing logo files while maintaining brand integrity across different materials and production methods.
Adobe Creative Suite Expertise
• Expert-level proficiency in Adobe Creative Suite, including:
o Adobe Illustrator – vector illustration, logo recreation, technical layout, and production-ready artwork.
o Adobe Photoshop – image editing, retouching, background removal, asset optimization, and mockup preparation.
Pre-Press & Production Preparation
• Analyzing and preparing customer artwork by adjusting layout, resolution, color profiles, and file formats to meet specific imprint and production requirements.
• Ensuring artwork meets strict printing standards before production.
• Troubleshooting and resolving complex artwork issues by recreating or modifying logos while preserving the original design intent.
Printing & Imprint Method Expertise
Strong understanding of multiple production and imprint methods, including:
• Screen Printing
• Laser Etching
• Embroidery
• Pad Printing
• Heat Transfer
• UV DTF Printing
• Digital UV Printing
• Direct UV Printing
• Gauntlet Press
• Autopress
Proofing, Mockups & Quality Control
• Creating accurate visual proofs and product mockups for customer review and approval.
• Ensuring correct imprint colors, sizes, and placements before production.
• Maintaining a strong focus on detail, quality control, and production accuracy.
Order Processing & Artwork Verification
• Assigning and verifying the correct imprint method, color, and location based on order specifications.
• Supporting artwork and order confirmation processes for e-commerce promotional product companies.
• Ensuring artwork files meet both design and manufacturing requirements for smooth production.
Branding & Visual Identity
• Maintaining strict brand guidelines and visual consistency across digital and print assets.
• Adapting logos and artwork to work effectively across different promotional products and materials.
Communication & Customer Service
• Exceptional written and verbal communication skills, developed through high-volume inbound customer service and professional team collaboration.
• Assisting customers with design concerns, artwork adjustments, and proof approvals.
• Providing clear explanations of design revisions and production requirements.
Professional Strengths
• Strong attention to detail and accuracy
• Ability to manage high-volume artwork production workflows
• Experience supporting U.S.-based promotional product companies
• Efficient time management and deadline handling
• Collaborative teamwork with design, production, and customer service departments