GoHighLevel Virtual Assistant | Tech Support & Automation Specialist

I provide high-level Technical Support and System Troubleshooting, focusing on maintaining the reliability of business operations and automation workflows. My approach is methodical: I don't just fix symptoms; I identify the root cause of technical friction. Technical Expertise: CRM & Platform Management: Extensive experience in navigating and troubleshooting Salesforce, Zendesk, and Kajabi. I help clients manage user permissions, ticket routing, and platform configurations to ensure 100% uptime. API & Integration Troubleshooting: Specialized in debugging n8n workflows, Webhook failures, and API authentication issues. I am proficient in reading JSON logs to identify where a data handshake failed and implementing the necessary fixes. AI System Maintenance: I provide technical oversight for AI Agents, ensuring that LLM prompts, tool connections, and data filtering rules (Boolean logic) are performing as expected. Process Optimization: Beyond just fixing bugs, I suggest technical improvements—such as automating repetitive support tasks—to reduce ticket volume and improve system efficiency. My goal is to ensure that the technology works for the business, not the other way around. I am comfortable explaining complex technical issues in simple, actionable terms for non-technical stakeholders.

I specialize in Automated Data Analytics, bridging the gap between raw information and structured insights. My approach combines traditional data analysis with AI-driven workflows to ensure data accuracy and real-time reporting. Core Competencies in Data: Automated Data Extraction: Experienced in building AI agents that extract specific data points from unstructured sources (like invoices, receipts, and emails) and transform them into structured formats (CSV/JSON/Google Sheets). Data Transformation & Cleaning: Proficient in using n8n and JavaScript expressions to clean, format, and standardize raw API data for professional reporting. Product & Market Analysis: Leveraging my background in Amazon Product Research, I have experience analyzing competitor trends, pricing data, and market demand to support business decisions. Real-Time Reporting Systems: I design automated systems that monitor data changes and deliver immediate status updates or 'Executive Briefings' via Telegram or Slack. I focus on Data Integrity—ensuring that the information being analyzed is clean, well-formatted, and delivered exactly when the client needs it.

I specialize in building end-to-end automation workflows using n8n and AI Agents. My core expertise is bridging the gap between AI and business operations to eliminate manual data entry and schedule management. Key Technical Hands-on Experience: Proactive Executive Assistants: I built 'Jarvis,' an AI-driven system that triggers hourly to scan Google Calendar data, filters it using custom logic, and delivers a professional, formatted briefing to Telegram with clickable meeting links. Document Intelligence: I developed an AI workflow that extracts data (amounts, dates, vendors) from invoices and receipts using Vision AI, automatically syncing the results into structured Google Sheets. Logic-Driven Integration: I am proficient in handling Webhooks (including Meta/Facebook verification), JSON data manipulation, and writing JavaScript expressions to ensure professional and consistent data output. Multi-Platform Connectivity: Experienced in integrating AI with CRM tools like Salesforce, Zendesk, and Kajabi to create seamless automation loops. I focus on building reliable, logic-based systems (using Boolean ruling and dynamic filtering) that provide executive-level results.