Overview
Looking for full-time work (8 hours/day)
at $2.89/hour ($560.00/month)
Bachelors degree
Last Active
June 3rd, 2026 (yesterday)
Member Since
March 20th, 2023
Profile Description
With 9 years of experience in technical and customer support, I specialize in turning complex technical challenges into seamless customer experiences. I’ve managed multi-platform accounts, resolved high-volume ticket queues under strict SLAs, and streamlined workflows to improve efficiency and response time. My approach combines technical troubleshooting, data-driven prioritization, and strong communication to ensure both operational stability and client satisfaction.
Throughout my career, I have:
Managed high-volume support environments with consistent SLA performance
Resolved complex cross-platform technical issues
Trained and mentored support teams to improve quality and efficiency
Optimized internal workflows to reduce resolution time
Strengthened long-term client relationships through proactive account management
I thrive in fast-paced environments where precision, ownership, and results matter. My goal is simple: protect your operations, elevate your customer experience, and help your business scale smoothly.
Let’s connect and build systems that work smarter.
Top Skills
Real Estate » Cold Calling
Experience: Less than 6 months
I do cold calling but not in real state
Other Skills
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Makati City, Metro Manila
- Tests Taken
- IQ
- Score: 104
- DISC
- Dominance: 48
- Influence: 31
- Steadiness: 16
- Compliance: 6
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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