Customer Service Representative/ Lead Geneation

I manage my time well and know how to prioritize tasks to meet deadlines. I’m able to stay organized, handle multiple responsibilities, and complete my work efficiently while maintaining quality.

I consider myself self-motivated and reliable. I take initiative in my work, stay focused on tasks, and make sure I complete things on time with good quality. I’m also always willing to learn and improve without needing constant supervision.

I have 2 years of experience in lead generation for US-based client, where I handled prospecting, lead qualification, email outreach, and CRM updates. I’m comfortable researching potential clients and helping businesses build a steady flow of quality leads.

I’ve worked in data entry, handling the input and updating of information in spreadsheets and systems. I’m detail-oriented and focused on keeping data accurate, organized, and up to date while working efficiently.

For the past 7 years, I’ve been managing emails, handling customer and client inquiries, organizing inboxes, and making sure important messages don’t get overlooked. I’m comfortable working with high-volume emails, staying organized, and keeping communication clear, professional, and timely.

I have 5 years of customer service experience in the BPO industry, helping customers through phone, email, and chat support. I am skilled in resolving issues, providing excellent customer experiences, and building positive relationships with clients while working efficiently in fast-paced environments.