Graphic Designer l Video Editor l Customer Service

Overview

Looking for full-time work (6 hours/day)

at $3.82/hour ($552.00/month)

Bachelors degree

Last Active

June 24th, 2026 (yesterday)

Member Since

March 12th, 2023

Profile Description

Appointment Setter
TeleOutsource Group Inc.
Mar 2013 - Sep 2014
• Scheduled appointments for timeshare presentations, qualified prospective clients, and conducted follow-ups to confirm attendance and generate qualified leads.

Customer Service Representative l Email & Chat Support
TP
Sep 2014 - Feb 2020
• Provided support to WellCare members during enrollment periods and later transitioned to the Pharmacy Helpdesk, assisting members, pharmacists, and providers with medication coverage and benefit verification.
• Started as a Customer Service Representative for Telstra, assisting customers with account inquiries, billing concerns, and technical support. Promoted to the Complaints Team, handling escalated customer issues and providing resolutions. Later transitioned to the Sales Department when the complaints function was moved back to Australian-based agents.
• Provided customer support for CouriersPlease Australia through phone and chat channels. Assisted customers with shipment tracking, delivery inquiries, issue resolution, and general account support while maintaining a high level of customer satisfaction.

<8efe80624d780eba0c6493ec45140364>;Email Support
Everise
May 2022 - Mar 2024
• Started as a Customer Service Representative for SingPost, handling customer inquiries through phone, chat, and email channels. After six months, earned a promotion to manage corporate accounts, providing dedicated support, resolving account-related concerns, and maintaining strong client relationships to ensure customer satisfaction.

Virtual Assistant l Video Editor l Graphic Design
Freelance
Mar 2024 - Jun 2026
• I’m a creative professional with five years of experience in video editing and graphic design, helping businesses and content creators transform their ideas into impactful, high-performing visuals.
• I specialize in creating content that not only looks great but is strategically designed to boost engagement and drive conversions. In today’s fast-paced digital landscape, standing out requires more than just posting content, it demands intentional, well-crafted design that truly connects with the right audience.
• In addition to my creative expertise, I also offer virtual assistant services, supporting clients with tasks that keep their operations running smoothly and efficiently.
I take care of both the creative and behind-the-scenes processes so you can focus on growing your business, ensuring your content captures attention and delivers meaningful results.