Data entry clerk; virtual assistance; English teaching/tutorial job; CSR

Overview

Looking for part-time work (4 hours/day)

at $286,193.45/hour ($27,273,090.91/month)

Bachelors degree

Last Active

March 3rd, 2016 (3755 days ago)

Member Since

October 1st, 2010

Profile Description

I am a graduate of Home Economics Education. I have passed the licensure examination for teachers. During my college years, I used to work every summer at a music studio as a front desk officer. I did a lot of maikng and taking phone calls. I was also responsible in arranging and adjusting schedules of the clients. Right now, I am enrolled in a special course called Job Enabling English Proficiency (JEEP). It is a computer-based learning
program to help improve English proficiency. I am knowledgeable in ms word so I can do a typing job. I am very much willing to be trained in any way possible and I am a fast learner.I am willing to work full time or part time as long as I can be effective and efficient.
I used to work as a customer service representative for a financial institution at Sutherland Global Services from December 2010 to September 2013. As a customer service representative for almost three years, I have learned a lot of techniques in handling customers and it helped me improve my communication skills. After two years of taking calls as a tier one agent, I was promoted as a tier 2 representative or at the escalations department. As a tier 2 agent, I was also tasked to take supervisory calls. This experience helped me improve my customer service skills along with my communication skills.
After almost three years of being a customer service representative, I applied as a chat/email support for fashion account at a different center.
I was tasked to answer inbound emails and compose emails and letters to be sent to clients. As a chat support, I was able to assist clients in a timely manner via live chat. These experiences sure helped me improve a lot on my typing and written communication skills.