Versatile Professional w/ Global Expertise in HR &Operations

• Directed HR operations, including recruitment, payroll administration, compliance with labor laws, and policy development, aligning HR strategies with business objectives. • Managed daily administrative tasks, cultivated vendor relationships, and organized company events, ensuring operational efficiency and cost-effective solution. • Led marketing and branding efforts, overseeing social media, website updates, and the development of company profiles, logos, and marketing materials to ensure a consistent corporate image. • Handled internal and external communications, enhanced employee onboarding processes, and ensured accurate record-keeping to support seamless HR and administrative functions

• Led customer service operations, managing team performance and maintaining high customer satisfaction levels. • Developed and implemented strategies to improve service offerings, coordinating with external agencies to expand service scope. • Analyzed income statements, identified growth opportunities, and contributed to the company's customer service strategy for consistent results.

• Coordinated travel arrangements for individual and corporate clients, focusing on land accommodations, tours, and visa support for a seamless experience. • Organized corporate travel for high-profile clients (e.g., Supreme Committee for Delivery & Legacy (FIFA World Cup 2022), Dolphin Energy, Doha Bank), ensuring alignment with client needs and schedules. • Guided clients through visa application processes, scheduled appointments with relevant authorities, and managed all related documentation

• Managed loan portfolios, assessing creditworthiness and structuring loans to mitigate risk and ensure profitability. • Provided financial assessments and guidance to clients, ensuring clarity on loan terms and securing regulatory compliance. • Collaborated with underwriting teams to streamline processing, ultimately enhancing the bank's financial services and client satisfaction