• Excellent customer service orientation in both CS and Technical environments
• Proficient knowledge in computer technicalities and operations
• Proficient knowledge in Microsoft Word, Excel, PowerPoint and Outlook
• Patient, flexible, and a fast learner
• Can work with less supervision, and a team player
I was a technical support representative in a BPO company wherein I assisted in troubleshooting internet connectivity issues and in performing computer related tasks for customers at the consumer level.
I also assisted customers in activating Windows both at the consumer level and commercial level.
Currently, I'm looking for a job as an IT support or a virtual assistant
Experience: 2 - 5 years
Worked as a Tier 2 technical support for an Internet Service Provider based in the US; Worked as a Technical Router for Microsoft
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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