1. Operations and Quality Management
• Extensive people and business leadership experience
• Experienced in effectively managing large teams (200+ HC)
• Key player in off-shoring projects and start-up stabilization initiatives of different processes
2. People Development
• Supported initiatives that provided opportunities for skills enhancement and greater operations exposure to high-potential employees
• Provided career guidance and support to tea
3. Banking Operations
• Home Lending/Mortgage – End-to-end operations (Wholesale, Commercial, Reverse, and Retail Originations)
4. Hotel Operations
• Front Office Operations
• Sales and Reservations
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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