Through my customer service experience and VA training in Lead Generation and SMM, I aim to contribute towards supporting entrepreneurs and businesses in their growth.
Having a customer service experience spanning 18 months of dealing with customer concerns, communication, and hectic schedules; I have acquired a fair amount of knowledge about communication and organization which is useful for the business's operation and development purposes.
My training and internship include:
• Lead generation and prospecting support
• CRM organization and lead tracking (training-based experience)
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• Administrative tasks and scheduling
• Social media support and workflow
• Data entry and documentation management
• Customer service and client relationships support
Being adaptable, highly detailed, and accustomed to structure and systems, I consider myself ready to take on customer service and administrative tasks with ease and confidence. Being able to follow processes and learn new software swiftly, I can be an efficient addition to any team or support function.
Now that I have completed my training and gained enough experience, I am ready to join a professional business environment with a chance to develop and learn more through practice.
Experience: 6 months - 1 year
Experience: Less than 6 months
Experience: Less than 6 months
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