Igi
EXECUTIVE SUPPORT SPECIALIST | Specializing in: Ecommerce VA, Bookkeeping, Socia
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $11.59/hour ($2,240.00/month)
Bachelors degree
Last Active
July 8th, 2026 (yesterday)
Member Since
February 25th, 2023
Profile Description
I help founders run leaner and scale faster by handling both the financial backend and the revenue systems in one engagement.
Most VAs do one or the other. I do both:
On the operations side, I keep your books clean and your business financially visible — bank reconciliation, P&L tracking, invoice management, and expense categorization using QuickBooks Online (Advanced) and Xero. Certified ProAdvisor.
On the growth side, I build and run the systems that fill your pipeline—GoHighLevel funnels, CRM pipelines,
What clients actually get:
-Automated lead-to-booking systems that eliminate manual follow-up entirely
-Shopify customer support with 90%+ CSAT across US, AU, and UK accounts
-GHL pipelines, landing pages, and nurture sequences built from scratch
-CRM hygiene, SOPs, and delegation-ready documentation
-Async-ready coverage across US, AU & UK time zones
Tech I work in daily:
GoHighLevel · HubSpot · QuickBooks · Xero · Shopify · Meta Ads · Zapier ·
If you're a founder who's tired of juggling operations and chasing leads yourself—I'm the person you hire once and stop worrying about both.
Let's talk.
Top Skills
I build end-to-end automation systems in GoHighLevel — including high-converting landing pages and web funnels connected directly to CRM pipelines, automated Email/SMS follow-up sequences, and appointment scheduling workflows. I've delivered 50+ qualified appointments per month with a 20–30% lead-to-close conversion rate across US, AU, and UK markets.
Customer Support » Customer Relationship Management
Experience: 2 - 5 years
I manage high-volume customer support operations using Zendesk, Shopify, and AI-integrated response systems. I've maintained 90%+ CSAT scores across US airline and retail accounts, handling complex refunds, order disputes, and account issues across multiple time zones with consistent AHT performance.
Office and Administration » Executive Assistance
Experience: 2 - 5 years
I provide senior-level executive and operational support—calendar and inbox management, SOP development, task coordination, and workflow automation. I work async, flag issues early, and deliver without being chased. I've supported founders across US, AU, and UK markets to streamline daily operations and free up their time for revenue-generating work.
Other Skills
Basic Information
- Age
- 26
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Bcolod
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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