Industrial Engineer with experience in workforce planning, process improvement, and operational support across the cruise and insurance industries. Skilled in workforce operations, business process modeling, workflow optimization, Oracle ERP, Excel VBA automation, and cross-functional collaboration. Passionate about leveraging data, process improvement, and systems thinking to enhance operational efficiency and support strategic business objectives.
Experience: Less than 6 months
Designed and documented business process models using ADONIS BPMN to standardize workflows across departments and improve handoffs. Supported the migration from Prime BPM by cleaning, consolidating, and republishing process documentation to ensure consistency with updated standards. Conducted process walkthroughs and current-state mapping to identify inefficiencies and recommended actionable improvements to streamline operations. Organized and enhanced the internal process library to improve team adoption knowledge sharing; completed 300 internship hours with the Operation Excellence team.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Completed training focused on process improvement, waste reduction, and quality management using Lean Six Sigma methodologies.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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