B2B Marketing Coordinator | Admin Assistant

As a Marketing Inbound Caller, I handle communication with home health agencies to support partnership development and maintain strong relationships with existing partners. My responsibilities include conducting follow-up calls with agencies regarding potential collaborations and introducing our services to new agencies that may benefit from partnering with us. I also respond to inbound inquiries from agencies we currently work with, providing information about our services, available therapists, and guidance on how to use our website or platform. Additionally, I assist agencies with their questions, ensure their concerns are addressed promptly, and help facilitate smooth coordination between our company and our partner agencies. My role focuses on building partnerships, maintaining professional communication, and providing timely support to agencies to ensure successful collaboration.

As an Administrative Staff member, I am responsible for supporting daily business operations and maintaining effective communication with partner agencies. My role includes managing email inboxes, responding promptly to inquiries from agencies we collaborate with, and ensuring professional correspondence at all times. I assist in business development by researching and identifying potential home health agencies through online platforms such as Google, and reaching out to them to establish potential partnerships. I also distribute company brochures and relevant information to agencies to introduce and promote our services. In addition, I manage and organize operational data using tools such as Google Sheets and Google Forms, ensuring that information is accurate, updated, and easily accessible for the team. I also coordinate with internal teams and external partners to help maintain smooth workflow and collaboration. Overall, my role focuses on administrative support, communication management, data organization, and partnership coordination to help ensure efficient day-to-day operations.

Proficient in using various digital tools and online platforms to support administrative and operational tasks. Experienced in using Google Workspace applications, including Google Sheets for data management and tracking, and Google Forms for collecting and organizing information. Skilled in managing emails, conducting online research, and navigating web-based systems efficiently to support daily work operations. Comfortable working with computers, online communication tools, and cloud-based applications to maintain productivity and accuracy.