Current Employment Status:
Hired Full Time on Apr 2, 2026
I have nearly five years of experience supporting mental health and psychiatry practices as a medical virtual assistant. My experience includes handling inbound and outbound calls, insurance verification, prior authorizations, scheduling, and claims support. I also have experience using tools like Tebra/Kareo, SimplePractice and Headway, and I am familiar with creating lab orders through LabCorp. I am detail-oriented, organized, and passionate about providing excellent patient support. I am also open and willing to learn new systems and grow with the team.
Experience: 1 - 2 years
Provided comprehensive administrative and clinical support, including scheduling, patient intake, insurance verification, medical record management, and coordination of care.
Experience: 1 - 2 years
Processed prior authorization requests by coordinating with insurance providers, submitting required documentation, and ensuring timely approval for patient services.
Experience: 1 - 2 years
Performed insurance verification by contacting providers to confirm patient eligibility, coverage, copays, deductibles, and prior authorization requirements, and documented all details in the EHR.
Experience: Less than 6 months
Experience: 1 - 2 years
Managed high-volume email correspondence by organizing, prioritizing, and responding to patient and provider communications in a timely and professional manner.
Experience: 2 - 5 years
Tech-savvy and proficient in using EHR systems, practice management software, and various digital tools to streamline workflows and improve efficiency.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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