Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $4.16/hour ($800.00/month)

High school diploma

Last Active

June 26th, 2026 (yesterday)

Member Since

February 22nd, 2023

Profile Description

I have worked for 10 years in the BPO industry. I started as a technical , billing and sales representative for 4+ years until I got the chance to become a Team Manager until I was promoted as an Operations Manager. While I was an operations manager I did launch multiple LOBs for our account. I have launched our Email and Back Office support, Social Media, Customer Relations Department and Chat Department. Started the team with only 11 agents until I reached a total of 300 agents under my LOBs.
I was also responsible for scheduling, staffing and all about performance management by creating initiatives and ideas in improving the team's performance. I was the main contact in my previous organization for the clients' immediate concerns which with this I was responsible for presenting the site's performance and do the presentation via business review with our client.
I am adaptive to any changes and tasks that are assigned to me. I am very interested in learning new things and I always research about any assignment or job that I am assigned with. I am very dependable when given any task.