Level 1 Customer Support

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

April 18th, 2024 (14 days ago)

Member Since

January 25th, 2016

Profile Description

I've been in the BPO industry for 16 years now. 5 years in technical support account and 9 years in customer service and 3 years as a real time analyst. I can say I know the work around, process and how to get the job done. I have experience in Map drive, VPN, Active Directory and Outlook. I have also worked as a Helpdesk for Wordpress Developers, wherein I answer emails and calls for client inquiring about the status of their ticket. I worked in Dell Computers as a Customer Interaction Associates. We provide support for the customer who wants to purchase Dell PC, Laptop and other computer accessories available in our Dell website. Finished white belt six sigma and have a basic web dev certificate. I can work in minimal supervision and willing to learn new things to better understand how your business work.