An ITIL V3 Certified with 10 years’ of experience in the industry. Solution-oriented and problem solver with experience in Invoice Processing.
VENDOR ACCOUNT SPECIALIST
*Missing Bill Retrieval
- Handles most of the High Risk Companies and ensures all High Risk alerts are worked on within expected timeline.
- Ensures all the bills of the accounts are posted on the system.
- Ensures all
*Disconnect Management & Past Due Balance Analysis
- Asks extension of payments, reactivation of the account and for an approval of waiving the late fees
- Coordinates with Financial Account Manager for urgent processing of payments
DATA ANALYST
- Reviewed invoice charges against the contract
- Created a business review, contract profile, invoice and variance reports
ONLINE MARKETING EXECUTIVE
- Maintained the business websites (Singapore and Malaysia)
- Written blog posts and social media articles (create banners, posters, promotional campaign, etc.)
- Monitored daily sales of the services
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