Romnick

Customer Service

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $3.32/hour ($640.00/month)

Associates degree

Last Active

June 3rd, 2026 (8 days ago)

Member Since

February 13th, 2023

Profile Description

Dear Hiring Managers,Hello! I’ve been working as a Customer Care Specialist at Microsoft for more than 2 years and have developed impeccable phone manners, and an ability to calm agitated or distressed customers. I’m accustomed to working on multiple projects simultaneously, and I can offer new ideas to help your company grow and surpass all goals and objectives.My relevant experience includes the following highlights-Making and receiving 90+ calls a day to give technical assistance and sign new customers-Maintaining an 85% customer satisfaction rating (15% higher than the company average)-Set an appointment with new a prospect.My experience at Microsoft. has helped me improve my leadership skills, gain organizational skills, and develop extensive knowledge of how to upsell services and goods to potential clients. I also worked at ---------- as a Sales Representative, Selling products doing upselling and cross-selling. Additionally, I earned praise from my managers by memorizing the company’s full list of products and prices.I’m looking forward to discussing my qualifications with you in more detail soon. I feel confident that I fulfill the requirements for your open Customer Service Representative position. You can contact me at ---------- or at ---------- you for your time and consideration.Sincerely,Nick Lomeda