I have worked as a Virtual Assistant and Brand Manager with Amazon Seller Central experience since 2014. Handling 5 marketplaces and over 50 products.
I work independently and with little to no supervision handling tasks like :
- Customer Service Response
-Negative Feedback Removal
-Reimbursements and Returns
-Refunds
-Promotions creation and maintenance
- Review acquisition and review responses
-Shipping plan creation and maintenance
-Inventory Reports
-Update Listings and Create new Ones
-Wholesale manifest purchases and Product Research
- Products made and shipped from China
-Monthly Reports related to the accounts
- Handling Freelancers Like 3D Artists , Sourcing Managers, Promotions Experts writers, and Social Media Managers.
- Use of software and third party accounts like SellerLegend, MailChimp, Joelister , Xero, Helium10 and Feedback Genius.
Experience: 5 - 10 years
I've had multiple clients over the years handling back end and customer support for their brands.
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