Detail-oriented Healthcare Administrative Professional with 4+ years of experience supporting patient scheduling, referral coordination, and account management in fast-paced healthcare environments. HIPAA-certified with strong knowledge of US healthcare workflows and insurance verification processes.
Technology-driven (BS in Information Technology) with advanced EHR navigation skills and a proven ability to manage 80-90+ patient interactions daily while maintaining 98%+ data accuracy. Seeking to support US-based providers as a reliable and results-oriented Medical Virtual Assistant.
Experience: 2 - 5 years
Patient Onboarding & Intake Coordination: Skilled in data entry for patient demographics, insurance details, and medical histories during initial intake. Clinical Liaison & Communication: Adept at handling inbound/outbound calls and accurately relaying medical messages between patients and providers.
Experience: 2 - 5 years
Strict adherence to healthcare privacy laws, managing Protected Health Information securely, and conducting compliance audits.
Experience: 2 - 5 years
Medical Scheduling & Calendar Management: Expert in handling high-volume patient access, scheduling 80+ daily appointments, and mapping provider itineraries. EHR & Practice Management Systems (PMS): Proficient in navigating electronic health records, registering patients, and maintaining digital clinical databases.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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