I have over 4 years of experience supervising teams in the healthcare BPO sector, specifically handling accounts related to health insurance claims, medical records support, provider network issues, and member services. I’m a detail-oriented and reliable professional with almost a decade of experience in the BPO industry, including 4 years as a Product Change Specialist Supervisor. My strengths lie in data entry, documentation, transcription, customer support, and process improvements.
I’ve worked with Salesforce, SAP, Microsoft Excel, and Google Workspace, handling technical documentation, ticketing systems, and process updates with speed and precision. I’m also experienced in remote support, including VPN setup, device connectivity, and application troubleshooting.
What sets me apart:
Fast and accurate typist (great for transcription & data entry)
Strong analytical and problem-solving skills
Proven leadership and training background
Excellent English communication, both written and verbal
Tech-savvy and quick to learn new tools
I’m looking for long-term online work where I can contribute my skills to a team that values efficiency, quality, and professionalism.
Let’s work together!
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.