Overview
Looking for full-time work (8 hours/day)
at $4.97/hour ($960.00/month)
Bachelors degree
Last Active
July 7th, 2026 (2 days ago)
Member Since
January 31st, 2023
Profile Description
Dedicated healthcare professional with over 6 years of experience in customer service and administrative support within medical settings. Proven ability to manage high volumes of inbound calls and coordinate appointments while ensuring a positive patient experience. Strong communicator with excellent organizational skills, committed to maintaining patient privacy and delivering high-quality service.
Top Skills
Customer Support » Insurance » Medical Insurance
Experience: 2 - 5 years
Assisted customers with inquiries about medical benefits, prescriptions, and claims, ensuring thorough understanding of policies. Handled prior authorizations and maintained accurate billing information. Delivered a high-quality patient experience through efficient, friendly, and professional communication via phone. Update and maintain patient information in the patient management system.
Customer Support » Insurance » Insurance Verification
Experience: 6 months - 1 year
Conducted benefits checks for patients, ensuring necessary insurance coverage for nutritional counseling. Collaborated with Registered Dieticians to verify patient insurance coverage and facilitate timely appointments. Maintained accurate documentation and detailed records in the patient portal.
Other Skills
Professional Services » Management Services » Bpo Operations Management
Experience: 1 - 2 years
Quality Analyst Specialist Teleperformance 2021 - 2023 Monitored calls for compliance with quality standards, focusing on insurance claim accuracy and patient satisfaction. Provided feedback to improve service delivery and collaborated on process enhancements.
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- BINANGONAN, RIZAL
- Tests Taken
- DISC
- Dominance: 9
- Influence: 8
- Steadiness: 3
- Compliance: 3
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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