I’m an IT graduate who loves learning and exploring new skills. I enjoy using

I worked as an IT Support Specialist (Clerk II, Contractual) at Pampanga State Agricultural University – Library, where I managed the KOHA Library System and oversaw database management for students, faculty, and external clients. My responsibilities included updating records, ensuring system functionality, and providing technical assistance to library users. This role strengthened my skills in data management, IT troubleshooting, system administration, and providing reliable support to a diverse set of users. I developed strong attention to detail, problem-solving abilities, and teamwork skills, ensuring smooth library operations and accurate record-keeping.

I worked as a Policy and Claims Officer at Prudential Guarantee & Assurance Inc., handling documentation and records management for insurance policies and claims. My responsibilities included verifying and processing policyholder documents, maintaining accurate records, and coordinating with internal departments to ensure timely resolution of claims. Through this role, I developed strong attention to detail, organizational skills, and reliability, ensuring 99?curacy in records and efficient claim processing. I also enhanced my ability to manage multiple tasks, meet deadlines, and support teams effectively.

I have foundational knowledge in JavaScript and other basic programming concepts, including variables, loops, functions, and simple problem-solving. While I haven’t had formal work as a programmer, I enjoy experimenting with code, building small projects, and continuously learning to improve my skills. I am eager to apply this knowledge to practical tasks and grow my programming abilities.

I have actively pursued learning in digital marketing, earning badges in various marketing courses that strengthened my skills in creating lead magnets, marketing funnels, and email sequences. I have applied these skills in real projects, managing social media accounts, crafting content, and updating websites using Wix and WordPress. I am proficient in tools such as Canva, GHL, Loom, Google Calendar, Calendly, and Zoom, and I focus on delivering high-quality marketing materials, improving workflows, and creating value for clients. Even without formal certificates, my badges reflect my initiative, commitment to continuous learning, and ability to apply digital marketing knowledge in practical settings.