With 2.5 years experience in the field of customer service and telemarketing, a highly motivated person has proven to embrace changes to a much responsible functions. Excellent in both written and oral communications skills, has displayed and effective customer relations skills. A risk taker, a team player and has profound passion to every task assigned.
As an experienced telemarketer, I am able to work independently. I have excellent record standing in my current job as a sales professional in both inbound and outbound sales. I have been awarded as Gem Representative in our company for being loyal and committed to my work through excellent customer service experience. I am upbeat and professional in each of my call. Although I'm not a native speaker, I can converse Spanish language well since I attended a company supported Spanish training. This just shows I'm a fast learner and i know how to multitask. In addition, i am also capable of taking supervisory calls for those highly escalated concerns. Knowledgeable in ms word and outlook applications as well as social media marketing, pay per click,yahoo, msn and google ads. That makes me an asset
to the company.
With my field of work and expertise, I can excellently perform telephone
activities such as telemarketing, outbound and inbound sales calls, customer inquiry, customer claims, schedule appointments, update client records, and telephone etiquette. Furthermore, as a newbie bilingual agent (Spanish and English) I am able to communicate and interact with Spanish and English customers and up sells every client's values, features , products and services to all potential customers to provide topnotch sales and quality customer service experience.
I also have lots of special skills since I am a Secondary Education graduate specializing in Entrepreneurship. I have attended various seminars and workshops about business not to mention my student teaching experience. I am knowledgeable when it comes to Entrepreneurship and Education as well.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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