Silfa

Legal Secretary/e-Commerce Product Listing Assistant/Customer Service Representati

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Overview

Looking for full-time work (8 hours/day)

at $3.31/hour ($640.00/month)

Bachelors degree

Last Active

July 15th, 2026 (5 days ago)

Member Since

January 20th, 2023

Profile Description

I am a reliable and detail-oriented Virtual Assistant with experience in customer service, legal office support, and e-commerce product listing. I have strong communication skills from working with international clients as a Call Center Associate and can handle administrative tasks efficiently with minimal supervision. I am quick to learn new tools, organized, and committed to delivering quality work on time. I am looking for a long-term opportunity where I can contribute and grow with the team.

Top Skills

Experience: 2 - 5 years

E-commerce Product Listing Assistant (Seasonal Project) January 5, 2026 – June 10, 2026) During this seasonal project, I managed end-to-end e-commerce product listings using Auctiva, ensuring all data met strict company guidelines and quality standards. My day-to-day responsibilities included conducting thorough online research to gather accurate product specifications, organizing high volumes of data using spreadsheets, and uploading complete listings with optimized titles, descriptions, pricing, and images. To keep the store running smoothly, I maintained strict catalog accuracy by cross-referencing listings with real-time inventory to ensure only in-stock products were active, while proactively auditing data to identify and resolve listing errors.

Experience: Less than 6 months

Real Estate & Outreach Assistant 3 Months Managed real estate property listings for the rental market by utilizing Facebook Marketplace to create and optimize engaging posts that attracted prospective tenants. Alongside listing management, I handled outbound calling to follow up with leads, address inquiries, and proactively pitch residential cleaning services, successfully driving client interest and maintaining consistent communication.

Experience: 1 - 2 years

Legal Secretary Hinlo Valdez Pangcoga Islo Law Office Provided comprehensive administrative and secretarial support within a private law practice, successfully managing the daily schedules, case files, and administrative needs of 4 active attorneys. Responsible for drafting legal documents, managing court calendars, organizing confidential case files, and handling client correspondence. Effectively balanced competing priorities in a fast-paced environment, ensuring smooth daily operations and seamless communication between the lawyers and their clients.

Other Skills

Experience: 2 - 5 years

I am highly proficient in Microsoft Excel, with proven experience utilizing it as a core tool across diverse industries to streamline operations and maintain data accuracy. My background includes using Excel to manage high-volume product catalogs and inventory tracking for E-commerce, organizing rental property databases and lead tracking for Real Estate, and designing secure case dockets and deadline monitors for a multi-lawyer Legal practice. I am skilled in maintaining structured spreadsheets, ensuring data integrity, and using data organization to improve overall business efficiency.

Experience: 2 - 5 years

I possess strong data entry skills backed by professional experience handling highly sensitive and high-volume data across multiple industries. My expertise includes encoding and organizing extensive product specifications and inventory details for E-commerce listings, accurately updating rental property databases and lead contact information for Real Estate, and meticulously entering critical case files, legal records, and court schedules for 4 attorneys in a law firm. I pride myself on my fast typing speed, high attention to detail, and ability to input data with zero errors to maintain seamless business operations.

Experience: 2 - 5 years

I have extensive experience managing professional email communications and maintaining organized inboxes across fast-paced industries. My background includes handling vendor and customer communications for E-commerce operations, managing email inquiries and following up with prospective leads for Real Estate rentals, and overseeing the highly confidential email correspondence and scheduling for 4 attorneys in a law practice. I am skilled in sorting, filtering, and prioritizing emails, responding promptly and professionally to client inquiries, and ensuring that critical updates and deadlines are never missed.

Basic Information

Age
30
Gender
Female
Website
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Address
Butuan City, Agusan Del Norte
Tests Taken
IQ
Score:  96
DISC
Dominance: 23%
Influence: 11%
Steadiness: 38%
Compliance: 29%
English
C2(Advanced/Mastery)
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

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