Catherine

To search for an online work to utilize and enhance my knowledge, skills and abi

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Overview

Looking for full-time work (8 hours/day)

at $2.82/hour ($545.45/month)

Fashion Design

Last Active

May 26th, 2014 (4396 days ago)

Member Since

September 22nd, 2010

Profile Description

Virtual Assistant
Homebased US Events Company
January 2012 –April 2014
• Handles a Team of 5
• Managing Goggle Calendar
• Managing appointment calendar
• Managing Emails
• Responsible for answering emails
• Data Entry
• Responsible for Encoding & updating Database in the CRM
• Responsible for managing CRM
• Responsible for Managing Infusionsoft, HootSuites, Eventbrite etc CRM’s
• Researching Customer profiles
• Formatting and Uploading newsletters into a specific software
• Sending mass newsletter via email though a specific software
• Training new hires (orientation, CRM etc.)
Virtual Assistant
Homebased US Asphalt Company
April 2010 – January 2012
• Qualifying leads via survey
• Responsible for managing CRM
• Responsible for Encoding & updating Database in the CRM
• Responsible for sending fax and email updates on latest promotions
• Researching Customer profiles
• Answer inbound calls from time to time
Virtual Assistant
Homebased Australian Mortgage Company
February 2012 November 2012
• Data Entry
• Responsible for managing Sendpepper CRM
• Responsible for Encoding & updating Database in the Mercury CRM
• Responsible for Managing SMS Global
• Researching Customer profiles
• Calendar Management
• Formatting and Uploading newsletters via sendpepper
• Sending mass newsletter via email though Sendpepper
• Sending mass text messaging regarding updates and current promotions via SMS Global
Telemarketer
Homebased Australian IT Company
October 2010 –September 2011
• Responsible for cold calling medium to large corporate companies to offer Web & SEO services & Online Listing.
• Qualifying leads via survey.
• Answer inbound calls from time to time
• Responsible for Collections
• Responsible for Inbound Calls
Virtual Assistant & CRM Specialist
Homebased Australian Financial Company
June 2010 – September 2010
• Responsible for cold calling Principals, Partners from medium to large corporate enterprises for companies upcoming Financial Seminars.
• Responsible for Lead Generation
• Qualifying leads via survey.
• Maintained InteleCRM System
Business Development Manager
Homebased Australian IT Solutions Company
May 2009 – August 2010
• Pro-actively hunt for target organizations and establish communications with those businesses that can benefit from our Company’s Services.
• Following up existing leads and managing several clients
• Further develop multi-tier relationship to organically grow client’s accounts
• Build referral and lead generation network
• Responsible for lead generation and appointment setting
• Responsible for maintaining Wordpress & Joomla Software
VA/Receptionist / Inbound Customer Service
Homebased US Account
January 2010 – February 2010
• Handles Inbound Calls for a US company.
• Handles cancellation of orders, shipping and handling, Mainly handles Logistics.
• Administrative services
• Manages the Owners appointment, reminders and calendars.
• Database Management
English Teacher
Homebased English Teacher
August 2009 – December 2009
• ESL teacher for Korean Students.
• Correct mistakes and makes lesson more interesting and practical.
• Monitor the progress of students and gives instant feedback for improvement.
Lead Generator –Appointment Setter
Home Based Australian Insulation Company
May 2009 – January 2010
• Setting up appointments.
• Google Calendar Management.
• Qualifying Leads via Survey.
• Database Management.
Account Manager
Homebased Australian Company
Feb 2008 – April 2009
• Upselling and cross selling to leverage the client so they increase rebookings with more frequency, increased referrals into other departments within a client’s business, increased referrals into like businesses.
• Following up all inbound sales enquires and angels leads including initial client contact, client qualification and assessment to achieve sales targets and growth within the business.
• Deal with any issues that Clients prior to or during job commencement.
• Building quotes for all sales – including email and instructions, follow up, objection handling, management notes and special instructions being new or existing business.
• Creates invoices and sends it to the client and chase payments.
• Contact clients to confirm job details of jobs commencing in 3 days in a timely manner and contact clients to gain feedback on the running of the job and prompt rebook in a timely manner.
• Rostering employees for the jobs.
• Following the sales process through timely completing the steps prompted by automated emails to ensure a fluent, effective and profitable sales workflow.
• Contacting client base to ensure ongoing relationships with our clients and create rebookings to achieve sales targets and growth within the business.
Marketing Executive /HR
Australian Company
Oct. 2007 – Jan. 2008
• Provides lead generation, Sales and Marketing strategies to convince Australian companies to invest in, Screening of companies, Sales and Marketing strategies for the screened companies, provides information on how company works, provides instruction on how to choose candidates for the clients, provides CV’s for the client, stands as middle man for the clients and chosen candidate for the job.
• Conducts phone & face to to face Interview to applicants
• Post jobs on web job listings
Marketing & Sales Executive
Australian Company
May 2007 – Oct. 30, 2007
• Sold high end international business conferences and summits to senior level decision makers across Asia.
• Responsible for cold calling Chief Financial Officers, Chief Information Officers, CEO from medium to large corporate enterprises.
• Accessed and generated an online database and lead sourced in other areas.
• Employed company analysis, sales and marketing strategies to convince decision makers to send delegates for the conferences.
• Follow up for future events.
• Also in charge of closing deals / contracts, billing and collections.
EIA-English Instructor Associate
Edunara Incorporated
April 2006 – November 2006
• ESL teacher for Korean Students.
• Correct mistakes and makes lesson more interesting and practical.
• Monitor the progress of students and gives instant feedback for improvement.
Call Center Agent
Teleperformance Philippines
April 2004 – April 2006
• Handles outbound and inbound calls for different accounts
Customer Care Specialist
Global Stride formerly Webservasia
April 2003 - November 2003
• Handles outbound calls for International accounts
Office Manager
First SG & A Resources, Inc.
January 2001 – February 2002
• Clerical and Encoding
LSM Team-Local Store Marketing
Mc Donald’s Marikina
August 2001 –February 2002
• Hosting parties, Out of Branch & Promotions
Administrative Assistant /Seminar Organizer
K & G International & Associates Inc.
January 1998 – January 1999
• Clerical and Encoding
• Coordination & Implementation Of Seminar on 7 Habits of Highly Effective People By Stephen Covey

Top Skills

Other Skills

Basic Information

Age
26
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 46
Influence: 42
Steadiness: 7
Compliance: 5
English
C2(Advanced/Mastery)
Government ID
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