4 years Customer Support|Chat Support|Talent Acquisition | Trainer|Appointment S

Overview

Looking for full-time work (8 hours/day)

at $6.30/hour ($1,216.00/month)

High school diploma

Last Active

July 9th, 2026 (yesterday)

Member Since

January 15th, 2023

Profile Description

Customer satisfaction is at the heart of everything I do. With 4 years of experience in customer support, I specialize in delivering professional, empathetic, and efficient service through email, chat, and phone. I've helped customers with order tracking, billing inquiries, refunds, account management, subscriptions, and basic technical troubleshooting while ensuring every interaction leaves a positive impression.

I'm proficient in Google Workspace, Microsoft Office, Canva, CapCut, and AI tools like ChatGPT and Gemini to improve productivity and streamline workflows. I'm also experienced in using CRM systems to manage support tickets, document customer interactions, and resolve issues efficiently.

As someone who values continuous learning, I'm currently expanding my skills in the e-commerce industry, particularly in Shopify and Amazon Virtual Assistance, to better support online businesses and provide even greater value to clients.

I pride myself on being reliable, detail-oriented, adaptable, and a fast learner. Whether you need a dependable Customer Support Representative, Virtual Assistant, or someone who genuinely cares about your customers and your business, I'm ready to contribute and help your team succeed.

Core Tools & Platforms

Google Workspace (Docs, Sheets, Drive, Gmail, Calendar, Meet)
Microsoft Office (Excel, Word, PowerPoint, Outlook)
AI Tools: ChatGPT, Gemini, CoPilot, Claude
Canva
CapCut
JIRA ticketing
Ricochet
Zendesk
Gorgias
AmazonConnect
CRM & Help Desk Systems<8efe80624d780eba0c6493ec45140364>;Email, Chat, and Phone Support Tools
Data Entry & Internet Research
Shopify (Currently upskilling)
Amazon Virtual Assistant (Currently upskilling)