HR & Operations General Manager

Overview

Looking for full-time work (8 hours/day)

at $12.32/hour ($2,168.32/month)

Bachelors degree

Last Active

May 3rd, 2024 (4 days ago)

Member Since

January 9th, 2023

Profile Description

Driven and adaptable Operations and Organizational Development Manager with a proven track record in optimizing processes, enhancing organizational effectiveness, and fostering a culture of continuous improvement. Experienced in spearheading strategic initiatives, managing change, and aligning operations with business objectives. Possesses a keen understanding of organizational dynamics and a passion for driving positive change.


Key Responsibilities:Strategic Planning: Develop and implement strategic initiatives to enhance operational efficiency and service quality.Standard Operating Procedures (SOPs): Establish and refine SOPs to streamline workflows and maintain consistency in service delivery.Training Program Development: Design and implement comprehensive training programs to onboard and upskill teaUpgrade to see actual infombers, ensuring adherence to operational standards.Quality Control: Implement measures to monitor and maintain service quality, conducting regular audits and implementing corrective actions as necessary.Human Resources Functions: Oversee HR processes such as recruitment, performance management, and employee relations to build and maintain a high-performing team.Schedule Management: Efficiently manage schedules to optimize resource allocation and ensure timely service delivery.Customer Relationship Management: Foster strong relationships with clients, addressing their needs and concerns promptly to ensure a superior service Upgrade to see actual infoventory and Asset Management: Manage inventory and assets effectively, ensuring adequate supply levels and optimal utilization of resources.