Manage full-cycle e-commerce order lifecycles, including order placement, processing exchanges, tracking lost shipments, and managing customer rewards. Oversaw financial account maintenance, resolving complex billing disputes and processing portfolio updates for US-based retail banking institutions. Maintained data accuracy by logging real-time updates and customer history inside CRM.
Experience: 2 - 5 years
Experience: 6 months - 1 year
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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