I am a results-driven Property Management and Operations Specialist with over 2 years of hands-on experience in short-term and single-family rental management, and 6+ years in customer service.
I currently work with The Maimon Group as an Operations Admin Assistant and Guest Experience & Sales Admin Specialist. I manage guest and owner communications, coordinate maintenance and housekeeping vendors, monitor work orders, oversee property turnovers, and ensure listings remain compliant and rent-ready.
I have managed over 200 listings using Guesty and multiple OTAs including Airbnb and VRBO. I am experienced in handling reservations, pricing adjustments (PriceLabs & Wheelhouse), vendor coordination through Breezeway, calendar management, reporting, invoicing, and cross-team collaboration. I am highly organized, detail-oriented, and comfortable working with CRM and property management systems.
I specialize in:
• Tenant and guest communication
• Lease and booking coordination
• Maintenance and vendor management
• Work order tracking
• Property compliance and documentation
• Portfolio support and performance monitoring
• Data tracking using Google Sheets and Excel
• SOP creation and process improvement
I am fluent in English (C1/C2 level), proactive, reliable, and able to work under pressure while maintaining accuracy. I take ownership of my tasks, communicate clearly, and focus on delivering excellent service while protecting operational standards.
If you are looking for someone dependable, detail-oriented, and experienced in property operations, I would love to support your business.
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